Conversations · WhatsApp Cloud API
Official WhatsApp, at business scale
Templates with Meta approval status, campaigns with a queue, and delivery and read analytics — on the official Cloud API.
< 10 sec
average first response with AI hand-off
1
shared inbox for the whole team
2×
more chats handled per staff member
Illustrative
How it works
- 1
Turn it on
Open WhatsApp Cloud API from the sidebar — it’s already included in your workspace.
- 2
Make it yours
Set it up with your own details, fields, templates or staff in a few minutes.
- 3
Let it run
Connect a workflow so it works for you around the clock, even at 11 p.m.
What WhatsApp Cloud API does
Templates with approval status
Create templates and see Meta approval status before you schedule a campaign.
Campaigns and queue
Send campaigns to segments and watch the queue drain message by message.
Delivery and read analytics
Track sent, delivered and read, plus your number’s quality rating.
Welcome messages and interactive replies
Greet new chats automatically and use buttons and lists to guide replies.
Templates with approval status
Try it here — no login
A small, working sandbox of the real thing.
Kya kal 3 baje ka slot free hai? (Is 3 PM tomorrow free?)
Quick replies — variables fill in
Works with
Workflow triggers
New lead · New WhatsApp API lead · Tag added · Pipeline stage changed · Form submitted · Appointment booked or updated
Workflow actions
Add tag · Remove tag · Add / update CRM · Change lead quality · Convert lead to customer · Add to contact group · Assign to staff · Assign to AI agent · Change appointment status · Grant course access · Revoke course access · Grant community access · Revoke community access · Send WhatsApp message · Send email · Internal notification · Webhook · Advanced webhook · Delay · Evaluate condition · Execute automation · Remove automation · Exit
Plans and limits
| Basic | Pro | Growth | |
|---|---|---|---|
| WhatsApp Cloud API | |||
| Contacts | 2,000 | 10,000 | 50,000 |
| Staff seats | 5 | 20 | 40 |
| Emails / month | 5,000 | 25,000 | 1,00,000 |
Roadmap: WhatsApp Flows are on the roadmap. See roadmap
WhatsApp Cloud API questions
Yes. The Cloud API requires a verified Meta Business account. Our onboarding add-on can help with setup.
Related features
Put WhatsApp Cloud API to work tonight.
Set up in minutes. No card required.
