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DigAI

How the AI works

From first message to measured result.

DigAI follows the same loop for every customer: listen, understand, act and measure. Here is what happens at each stage.

Conversations & activity

  • WhatsApp
  • Web chat
  • Forms & pages
  • Bookings

DigAI · AI layer

  1. 01Understands intent
  2. 02Answers from your documents
  3. 03Updates the customer record
  4. 04Runs workflow actions
  5. 05Hands over to your team

What you see

  • Customer recordOne timeline per contact
  • PipelineLead stage kept current
  • Revenue viewSpend, CPL and ROAS
  1. Stage 1 of 4

    Listen

    Customers reach you on WhatsApp, web chat, your pages, forms and booking links. Every interaction arrives in DigAI attached to a contact.

  2. Stage 2 of 4

    Understand

    The AI reads the message, the customer record and your uploaded documents to work out what the customer needs — and saves what it learns.

  3. Stage 3 of 4

    Act

    The AI replies, books a slot or starts a workflow using the 26 supported actions. Anything that needs a human decision goes to your team.

  4. Stage 4 of 4

    Measure

    Leads, bookings and revenue are attributed to their source, so you can see spend, cost per lead and return on ad spend.

Let the AI handle the busywork. Keep the business moving.

Bring your conversations, follow-ups, bookings and revenue into one AI-first platform.

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