Every WhatsApp and web chat conversation, answered by AI.
Bring WhatsApp and your website chat into one inbox. The AI replies using what it knows about your business and the customer, and your team can step into any conversation.
digai / ai-inbox
Example dataWhat the AI does
- Replies to WhatsApp and web chat messages from one shared inbox
- Reads the customer record before answering, so context carries across conversations
- Hands a conversation to a teammate whenever a human decision is needed
- Logs every exchange on the contact's timeline
How it works
- Step 1
A message arrives
A customer writes on WhatsApp or your website chat. It lands in the AI Inbox with their record attached.
- Step 2
The AI reads and replies
The AI checks the conversation history and your business documents, then answers the question in context.
- Step 3
Your team stays in control
Review any conversation, take it over in one click, and hand it back to the AI when you are done.
Where businesses use it
- Answer common questions
- Pricing, availability, locations and services — answered from your own documents.
- Qualify new enquiries
- The AI asks the questions your team would ask and saves the answers to the record.
- Never lose a thread
- Every conversation stays attached to the customer, whichever channel they used.
Let the AI handle the busywork. Keep the business moving.
Bring your conversations, follow-ups, bookings and revenue into one AI-first platform.
