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DigAI
Bookings·≈ 20 min setup

Cut appointment no-shows by 30% with automated WhatsApp confirmations and reminders.

Stop losing billable hours to forgotten slots. Send automated calendar invites, 24-hour reminders with 1-tap confirmation, and instant no-show recovery.

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−32%

No-show reduction

Drop in missed consultations and appointments

4.2×

Reschedule recovery

More cancelled slots successfully re-booked

0 hrs

Admin calling hours

Elimination of manual reminder phone calls

Timeline Comparison: First 60 Minutes

Slide to see how an enquiry progresses with and without DigAI.

Elapsed time:15 min
0m (Lead submitted)30m60m (Cold)

Without DigAI (Manual process)

Status at 15 min:

Lead is still waiting for manual dialling. Customer opens competing apps.
  • Receptionists spend 2-3 hours daily manually dialling patients to confirm tomorrow’s visits.
  • Clients forget appointments, causing 25% to 40% idle chair time for doctors and staff.
  • Last-minute cancellations leave empty slots that cannot be recovered in time.
  • No structured log of who cancelled, showed up, or vanished without warning.

With DigAI (Automated recipe)

Status at 15 min:

Customer engaged in WhatsApp conversation. AI agent answered FAQs or booked calendar slot.
  • Immediate WhatsApp confirmation with full address, directions, and calendar sync.
  • Automated 24h & 2h reminders with one-tap "Confirm" or "Reschedule" buttons.
  • Cancellations instantly free the slot on your public booking page for other clients.
  • Unattended appointments automatically trigger a polite recovery message to re-book.

The recipe, step by step

Real triggers and actions pre-wired in DigAI’s visual automation engine.

Workflow Node Inspector
Step 1 of 5

Selected Node

Appointment booked

Fires when a client picks an available slot on your self-serve booking calendar page.

Configured Node Properties

Execution Mode:
Synchronous Queue
Error Fallback:
Retry × 3 then alert staff
Channel SLA:
Sub-second trigger
Next connected step:

Send WhatsApp message

Setup checklist

Everything you need to configure to get this recipe running in ≈ 20 minutes.

1

Create event types & slot schedules

10 min
Calendar settings
2

Connect practitioner calendars

5 min
Staff assignment guide
3

Enable the reminder workflow

5 min
Pre-built booking templates

Variations & gotchas

Important compliance requirements, quiet hours, and edge cases to keep in mind.

Compliance note: All business-initiated WhatsApp messaging requires Meta template approval.

Yes. You can add multiple delay steps (e.g. 24 hours before, followed by a final 2 hours before) in the same automation.

Frequently asked questions

Common questions about setting up and running this recipe.

Yes. Two-way Google Calendar integration prevents double-booking across personal and work events.

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Activate the Appointment reminders recipe tonight.

Connect your channels in 15 minutes. Start free with no card required.

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