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DigAI
Conversations·≈ 15 min setup

Turn cold enquiries into live conversations in under 60 seconds.

Stop letting inbound website and social leads sit in spreadsheets. Send an immediate branded WhatsApp welcome, qualify intent, and assign to staff.

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< 60 sec

First response time

Average time from form submit to WhatsApp delivery

48%

Engagement rate

Contacts who reply to the automated welcome message

12 hrs/wk

Staff time saved

Saved by eliminating manual introductory messaging

Timeline Comparison: First 60 Minutes

Slide to see how an enquiry progresses with and without DigAI.

Elapsed time:15 min
0m (Lead submitted)30m60m (Cold)

Without DigAI (Manual process)

Status at 15 min:

Lead is still waiting for manual dialling. Customer opens competing apps.
  • Leads sit unattended in Gmail or Excel until staff get around to calling.
  • Staff message from private personal WhatsApp numbers with no shared history.
  • Prospects forget why they filled the form or already reached out to competitors.
  • Zero visibility on whether messages were delivered, read, or ignored.

With DigAI (Automated recipe)

Status at 15 min:

Customer engaged in WhatsApp conversation. AI agent answered FAQs or booked calendar slot.
  • Sub-second automated WhatsApp message arrives before the prospect closes their browser.
  • Official verified Meta Cloud API sender with brand name and green checkmark.
  • Replies flow into a shared team inbox with full contact history and tags.
  • Automated escalation alerts staff if a warm enquiry waits longer than 5 minutes.

The recipe, step by step

Real triggers and actions pre-wired in DigAI’s visual automation engine.

Workflow Node Inspector
Step 1 of 6

Selected Node

New lead

Fires instantly when a visitor submits any embedded form, landing page form, or chat widget.

Configured Node Properties

Execution Mode:
Synchronous Queue
Error Fallback:
Retry × 3 then alert staff
Channel SLA:
Sub-second trigger
Next connected step:

Tag contact

Setup checklist

Everything you need to configure to get this recipe running in ≈ 15 minutes.

1

Connect WhatsApp Cloud API number

5 min
WhatsApp setup guide
2

Create approved greeting template

5 min
Template guidelines
3

Activate the instant-reply workflow

5 min
Workflow visual canvas

Variations & gotchas

Important compliance requirements, quiet hours, and edge cases to keep in mind.

Compliance note: All business-initiated WhatsApp messaging requires Meta template approval.

Yes. Business-initiated messages must use pre-approved Meta message templates. Once the user replies, a 24-hour customer service window opens allowing free-form messaging.

Frequently asked questions

Common questions about setting up and running this recipe.

Yes. Both the QR WhatsApp Sender and official WhatsApp Cloud API are included across Basic, Pro, and Growth.

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Activate the WhatsApp lead follow-up recipe tonight.

Connect your channels in 15 minutes. Start free with no card required.

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